Careers

This position is a junior management position, primarily commission based. The compensation package includes a base salary, commission for vehicles sold by Assistant Sales Manager, company car, or car allowance, and bonus plan.
 
RESPONSILITIES: To successfully manage designated sales staff team members in achieving targets set out to by the dealership business plan. To individually achieve sales targets also set out by the dealership business plan.
 
KEY OBJECTIVES: Manage the allocated Sales Consultants designated to you by daily coaching, follow up and ensuring targets are met. Assist in staffing and managing the new car sales department. Manage showroom display, outside lot display and demo inventory. Hit monthly sales targets set by the General Manager on a monthly basis.
 
DUTIES AND RESPONSIBILITIES:
 
Monitor the new vehicle showroom to ensure the area is consistently full of vehicles on a daily basis
Ensure showroom vehicles are clean and have proper window display pricing
Monitor outside lot to ensure vehicles are in order and properly displayed on a daily basis
Maintain courtesy car log and demo inventory
Desk deals with sales staff.
Provide coaching and support to Sales Consultants
Achieve individual and designated team sales targets and assist in the retailer achieving the overall target
Sell and deliver vehicles through strict adherence to the dealership's sales process
Daily management of designated team members assigned through coaching, training and follow up
Perform monthly reviews of designated team members
Daily monitoring of lot staff, assigning duties each day
Ensure traffic logs are completed with accuracy when acting as the desk manager

Overview:
 
Sales and leasing consultants Downtown Infiniti are responsible for the sale and lease of Infiniti automobiles to existing customers and prospects through the employment of the Downtown Infiniti sales process. Sales and leasing consultants are expected to meet sales and gross profit targets as set together with management on a consistent basis. Sales and leasing consultants will also be accountable to the current customer satisfaction programs in place. Detailed Responsibilities: Daily
1.Establish and nurture customer relationships for the purpose of selling new or used vehicles.
2.Handle incoming sales traffic (both on the telephone and in person) with the utmost respect, courtesy and professionalism.
3.Qualify prospects' needs, demonstrate vehicles' features and benefits, and handle customer objections.
4.While adhering to the Downtown Infiniti process, policies and procedures, present lease and finance options to customers with the intention of completing the sale.
5.Always assist with vehicle selection recommending stock vehicles available for immediate delivery first.
6.Arrange trade-in appraisals through the pre-owned sales manager or his/her designate.
7.Liaise between prospect and sales management during negotiations with integrity, making sure to serve the best interests of both parties.
8.Strategically turn over sales and leasing customers to the finance office, always recommending additional value added products for final contact execution.
9.Follow up with and provide information to existing sales and lease prospects with the objective of arranging sales appointments.
10.Arrange new and pre-owned deliveries through sales management and the finance office.
 
Weekly
1.Monitor individual performance vs. objective
2.Actively prospect new customers in an organized and professional manner
3.Follow up with all recent deliveries making sure that customers' expectations have been satisfied.
4.Research and study product changes
5.Attend and participate in weekly sales meetings
6.Make all delivery follow up calls
 
Monthly
1.Review last month's performance vs. objective, paying attention to individual floor traffic management statistics with the aim of setting aggressive, yet attainable sales objectives with management
2.Familiarize yourself with all manufacturers' sales and leasing programs
3.Make anniversary, lease maturity contact calls with existing client base as required.
4.Seek repeat and referral business from existing clientele
5.Keep apprised of competitive product knowledge (i.e. changes in competitive models)
 
Other
1.Participate in the marketing and merchandising of vehicles as requested by sales management
2.Assist in the arrangement of showroom display as required
3.Participate in off-site product and skills training programs as endorsed by Downtown Infiniti and/or Infiniti Canada
 
Qualifications
1.Valid Ontario Driver's License
2.Valid OMVIC Sales Consultant License
3. 1 to 3 years experience preferred