Total Ownership Experience | Downtown Infiniti

Exceeding your every expectation. Always.

From the very moment you arrive at your Downtown Infiniti Dealership, we will strive to exceed your expectations at every turn with our line of products and our qualified personnel. You'll immediately notice our commitment to your satisfaction in everything we do, from the way Infiniti vehicles are built to the way we support them for years to come. As an Infiniti driver, you will enjoy useful services like 24-hour Roadside Assistance (including Trip Interruption Services), and a free Infiniti Service Loaner Vehicle for pre-arranged warranty service appointments*. Your ownership experience will extend from our showroom to our website and beyond.

We're very pleased to announce that Infiniti is a proud sponsor of Cirque du Soleil®.

Infiniti has an unwavering passion for design and performance. It is this ardor that fuels our sponsorship of Cirque du Soleil. As you probably know, Cirque du Soleil has long been a major attraction for a global audience. Now that unforgettable experience has come a little closer to you.

Warranty Information

These booklets contain important information on the Infiniti New Vehicle Warranty. The Service and Maintenance Guide supplied with your Infiniti contains valuable information on the proper maintenance required to protect your vehicle and maintain warranty coverage.

Please take the time to become familiar with both publications and keep them in your vehicle at all times.

Download Infiniti Warranty Information PDFs

INFINITI* Protection Plan

The Infiniti* Protection Plan provides you with long-term coverage up to 160,000 km. Coverage under the optional Infiniti* Protection Plan and the INFINITI Limited Warranties begins with the delivery of the vehicle to the first retail buyer. Accordingly, your agreement may provide coverage for your vehicle for a portion of the same period as your New Vehicle Warranty. Upon expiration of the applicable Limited Warranties, the full spectrum of the Infiniti* Protection Plan coverage is in force to the end of the time or mileage term.

Benefits You Can Count On

SERVICE AT AUTHORIZED INFINITI DEALERSHIPS/REPAIR FACILITIES.
(In Canada and Continental USA). With the Infiniti Protection Plus plan, service is completed by INFINITI-trained technicians.

UNLIMITED CLAIMS.
No limit on the number of claims for covered repairs.

PROVIDES FOR THE COST OF GENUINE ORIGINAL EQUIPMENT REPLACEMENT PARTS.
Designed for use on INFINITI vehicles. No inferior substitutes.

EMERGENCY TOLL-FREE HELP.
If a breakdown occurs outside your area, you are covered. Just contact the nearest INFINITI dealer, or call the special toll-free number for assistance.

SUBSTITUTE TRANSPORTATION.
If a mechanical breakdown occurs and you require alternate transportation, we will reimburse you for actual expenses up to $50 per day, to a maximum of 5 days, and $250 per service visit.

TRANSFERABLE TO A NEW OWNER.
Should you sell your INFINITI vehicle before your coverage expires, you can transfer your Infiniti Protection Plan, thereby enhancing resale value.

CONVENIENT AND ECONOMICAL.
Coverage that costs only pennies per day.

For details please refer to the Infiniti Protection Plan Service Agreement or contact your Downtown Infiniti dealer.

* The Infiniti Protection Plan ("IPP") is administered by Nissan Canada Extended Services Inc. ("NCESI"). In the province of Alberta, the IPP agreement is underwritten by American Bankers Insurance Company of Florida ("ABIC"). In all other provinces NCESI is the obligor.

The words "we", "us" and "our" refer to NCESI, except in the province of Alberta, where these terms refer to ABIC. The words "you" and "your" refer to the Plan Holder.